Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a crypto casino we cover? Here's how to reach the Best Crypto Casino team.
How to reach us
The quickest way to contact us is by email at [email protected]. Let us know which page or casino your message relates to, and whether it's a question, a correction, or general feedback — that helps us route it to the right person and respond faster. We aim to reply within a couple of business days, though it can take longer during busy periods.
What we can help with
- Corrections or updates to bonus terms, licensing details, or supported coins listed on any review
- Questions about how we rank and score crypto casinos, including our responsible gambling stance
- Feedback on your own experience with a site we've reviewed, positive or negative
- General enquiries about the site, our methodology, or how we're funded
What we can't help with
We're an independent review and comparison site — we don't operate any casino, hold player funds, or process deposits or withdrawals. If you have an issue with a specific site (a delayed payout, a locked account, a bonus dispute), you'll need to contact that operator's own support team directly, since we have no access to individual player accounts or transaction records.
We also can't provide legal, tax, or financial advice. If you have questions about how gambling winnings or crypto transactions are taxed, or whether a particular offshore casino is available to you in your state, speak to a qualified professional — our content is general information, not a substitute for that.
About our reviews
Before you get in touch, it's worth knowing how we work: Best Crypto Casino researches and compares crypto casinos on factors like supported coins, licensing, payout speed, and bonus terms. Any commercial relationships we have with the casinos listed do not influence our rankings — you can read more about our approach on our about us page. If you're weighing up a specific bonus offer, our non-GamStop casinos coverage and terms pages go into more detail on how wagering requirements and eligibility rules typically work.
A reminder on responsible gambling
Best Crypto Casino is a comparison and information resource, not a gambling operator, and we don't offer account support or dispute resolution. If gambling is causing you stress, or you want support around your play, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators, so if you need help managing your gambling, that helpline — or our responsible gambling page — is a better starting point than contacting us. All content on this site is intended for readers of legal gambling age (18+ or 21+ depending on the site and your state's rules).
Sending us a message
When you email us, including a few details up front helps us respond properly:
- The name of the casino or page your message relates to
- A brief description of the question, correction, or feedback
- Any relevant screenshots or links, if applicable
We read every message that comes in, even if we can't always reply individually to feedback that doesn't need a direct response. Thanks for helping us keep our coverage accurate.